Glad World Tourism Day 2018! Might every and everybody within the trade expertise considerable tourism progress and long-lasting trade relationships.
The top of September additionally implies that we’re getting ready for the joy of the excessive season and on the point of welcome much-needed guests to our metropolis. We not too long ago hosted pre-season customer support coaching classes to equip tourism companies with the abilities wanted to assist tourism progress. It was inspiring to see the eagerness and dedication displayed by all those that attended and re-confirmed the dedication of members to the creation of memorable customer experiences.
We’re dedicated to doing all the pieces that we will to make sure that guests to town get pleasure from a secure and optimistic expertise in Cape City. We are going to proceed to encourage you to alert guests to crime hotspot areas and encourage them to both keep away from these areas or to proceed with vigilance.
Whereas we perceive your issues that these warnings might spoil the customer expertise, we consider that after the customer is within the vacation spot, it’s our obligation to speak brazenly with them. Please due to this fact proceed to share our mountaineering, normal security and water saving ideas along with your friends.
I want you effectively along with your preparations for the excessive season.